19 January 2010 2 Comments

Is Xero really playing fair with our data?

Is Xero really playing fair with our data?

In a post on the Xero Blog on 15th January, Mark Matt Vickers discusses Vendor Lock-In.  In a previous post, I commented on the automatic upgrades nature of Saas products.  Here I want to examine Mark Matt’s claim that: “.. if you want to stop using Xero, it’s relatively simple to get your data out [...]

15 January 2010 4 Comments

Compulsory upgrades or good service?

In a post on the Xero Blog today, Mark Vickers discusses how users of software (desktop or web-based) are always vulnerable to “vendor lock-in” – in essence having their data stuck in a system they now want out of. He cites the example of FaceBook’s recent change to its privacy policy, then moves on to [...]